Terms & Conditions

1. Agreement to Terms

These Terms and Conditions govern your use of the website majicautosolutions.com and any services provided by Majic Auto Solutions LLC ("Majic Auto Solutions," "we," "us," or "our"), located at 2485 Dewey Ave, Rochester, NY 14616. By using this website, requesting a quote, or authorizing work on your vehicle, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Our Services

Majic Auto Solutions provides automotive glass replacement and repair, ADAS (Advanced Driver Assistance Systems) calibration, window tinting, ceramic coating, paint protection film, windshield protection film, truck cap sales and installation, and fleet vehicle services.

3. Quotes and Estimates

Quotes and estimates provided through this website, by phone, or by text are based on the vehicle information you supply and are not final until we inspect the vehicle. Pricing may change if the vehicle, glass type, calibration requirements, or condition differ from what was described. We will notify you of any change before performing additional work.

Estimates are valid for 30 days unless otherwise stated.

4. Appointments and Cancellations

Appointments may be scheduled by phone, text, or through the contact form on this website. We ask that you notify us as soon as possible if you need to reschedule or cancel. Mobile service appointments require safe, legal access to the vehicle and may be rescheduled due to weather conditions that would compromise the quality of the installation.

5. Payment

Payment is due upon completion of work unless other arrangements have been made in writing, or unless the work is being billed directly to an insurance carrier or fleet account. We accept commonly used forms of payment. Vehicles may be held until payment is received.

6. Insurance Claims

Where work is billed to an insurance carrier, you remain responsible for any deductible and for any amount the carrier declines to cover. You authorize us to communicate with your insurer regarding the claim.

7. ADAS Calibration

Many vehicles require ADAS recalibration after windshield replacement. Calibration is performed to manufacturer specifications. Successful calibration may be prevented by pre-existing damage, prior repairs, aftermarket parts, suspension or alignment conditions, or manufacturer limitations. Where calibration cannot be completed, we will inform you and advise on next steps.

8. Warranty

We warrant our workmanship against defects in installation for as long as you own the vehicle. Glass and materials carry the manufacturer's warranty. This warranty does not cover damage from road hazards, impact, vandalism, accident, misuse, subsequent work performed by others, or normal wear. Warranty service requires that the vehicle be presented to us for inspection.

9. Vehicle Contents

Please remove valuables and personal property from your vehicle before service. Majic Auto Solutions is not responsible for personal property left in a vehicle.

10. SMS/MMS Messaging

By providing your phone number and submitting a request through this website, you agree that Majic Auto Solutions may contact you about your request by phone, text, or email.

Separately, we operate two distinct SMS/MMS messaging programs, each with its own independent consent. On our contact form there are two separate, unchecked checkboxes:

Service messages — appointment reminders and confirmations, repair status updates, estimate and approval links, service follow-ups, review requests, and service alerts.

Marketing messages — special offers, seasonal specials, and discounts.

Marketing consent is collected separately and is never combined with service consent or any other agreement. Opting in to one program does not opt you in to the other. Neither checkbox is pre-checked, and neither is required to submit the form. Consent to receive SMS/MMS messages of either type is not a condition of purchase of any goods or services. You may also opt in by texting START to (585) 580-1776.

Message frequency varies. Message and data rates may apply.

To stop receiving messages, reply STOP, UNSUBSCRIBE, or CANCEL at any time. You will receive one final message confirming that you have been unsubscribed. For assistance, reply HELP or contact us at Info@majicservice.com or (585) 580-1776.

Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Full messaging terms are available on our SMS Terms page, and information handling is described in our Privacy Policy.

11. Website Use

Content on this website, including text, images, and logos, is the property of Majic Auto Solutions LLC and may not be reproduced without permission. You agree not to use this website for any unlawful purpose or to submit false information through our forms.

12. Limitation of Liability

To the fullest extent permitted by law, Majic Auto Solutions LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim relating to services performed is limited to the amount paid for those services.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute shall be brought in the state or federal courts located in Monroe County, New York.

14. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

Questions about these Terms may be directed to Info@majicservice.com or (585) 580-1776, or mailed to: